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Cookie Policy

This Cookie Policy explains how RealtimeCX ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website, accessible at (the "Site"). This policy describes what these technologies are, why we use them, and your choices regarding their usage.

By continuing to use the Site, you consent to our use of cookies in accordance with this Cookie Policy.

What are Cookies?

Cookies are small text files that are placed on your device (computer or mobile device) by a website when you visit. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies may be either "session" cookies or "persistent" cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device until they expire or are deleted.


Why do We Use Cookies?

We use cookies and similar tracking technologies for various purposes:

Essential Cookies: These cookies are necessary for the operation of our Site. They enable you to navigate our Site and use its features, such as accessing secure areas.

Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us improve the way our Site works, for example, by ensuring that users find what they are looking for easily.

Functionality Cookies: These cookies are used to recognize you when you return to our Site. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Advertising/Targeting Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site, deliver advertisements on and through the Site, and so on. These third parties may set their own cookies and similar technologies to track your online behavior and tailor advertisements to your interests. We do not have control over these third-party cookies and their usage is governed by the privacy policies of the respective third parties.

Your Choices Regarding Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may affect your user experience and functionality of our Site.

Browser Settings: Most web browsers allow some control of most cookies through the browser settings. You can usually find these settings in the "options" or "preferences" menu of your browser. To understand these settings, the following links may be helpful, or you can use the "Help" option in your browser for more details:

  • Cookie settings in Internet Explorer

  • Cookie settings in Firefox

  • Cookie settings in Chrome

  • Cookie settings in Safari

Opt-Out Tools: You can opt-out of receiving targeted ads served by certain third-party vendors by visiting the Digital Advertising Alliance's Opt-Out Page.

Google Analytics: You can opt-out of having your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Updates to This Policy

We may update our Cookie Policy from time to time. Any changes we make will be posted on this page. We will also notify you of any significant changes either through the Site or via email.

Contact Us

If you have any questions about our Cookie Policy, please contact us:


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