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Guest Excellence, In Numbers.

We leverage cutting-edge customer service and support solutions designed to accomplish your company's goals, without breaking the bank.

<15s

Average Response Time

9,000,000+

Minutes supporting customers

99.7%

Client completion rate

Make your customers smile with RealtimeCX

We create customized solutions to fit your brand

Every partnership is tailored to fit your needs. We use our best-in-class training and technology to curate a solution that separates you from the pack.

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We've got the Solutions for your Services

Service
About

Positive Return on Investment, with every campaign

The numbers don’t lie:

96% of customers say customer service is important in their choice of loyalty to a brand.

Loyal customers are 5x more likely to purchase again and 4x more likely to refer a friend

Whether inbound or outbound service, your brand voice and reputation matters. Picking the right partner here will pay back in spades.

Digital Payment
Industries

We work across all Industries

Testimonials

CLIENT TESTIMONIALS

Pizza Hotline logo
"The services provided by Realtime have been without a doubt one of the biggest game changers for my business. I've never found a partner who does anywhere near the job that Realtime does."

Jerry Cianflone, Founder
Pizza Hotline

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